Delivery and shipping

All Shipping occurs on business days only unless otherwise specified. Please note that a processing period of up to 48 hours may be applied. All orders placed after 3:00 pm will be processed the next business day. We post all orders usually within one business day of placing order. We do not ship on weekends and holidays. If you place an order on Friday afternoon, item will be shipped on Monday.

We ship worldwide.

The following link displays our shipping conditions depending on your country of residency, price of your order and delivery times.
If your country is not listed, do not hesitate to contact us.

https://www.dhl.com/en/express/shipping.html

All orders can be collected in our store as soon as the payment has been approved, on the same day as your order or on the following day.

Customs:

Customs duties, local taxes, import duties or taxes of State may be due.
The costs and taxes related to the delivery of an item are not billed by, nor part of Gentarus responsibility, but are dependent on and borne by you.

Insurance:

All of our deliveries are insured no matter the transport company or the value of the order.

Delivery tracking:

We personally track all of our shipments. Additionally, we will provide you with a tracking number for your parcel as soon as it leaves the store, allowing you to track it yourself at any time.